Tom King is owner of King Of Steam and King has become distinctive because he has decided to emphasize in customer satisfaction. This core ingredient is something a lot of carpet cleaners tend to forget at times. Our daily lives are busy with family and work and sometimes things get over looked but King has managed to excel at this crucial element of his business. King was brought up with the core belief that you treat every customer like family and this will create repeated business and keep you going. King has proven this theory to be correct.
King has also set himself apart from his competitors by offering a speed dry on all the carpets. King Of Steam has truck mounted equipment that is ten times more powerful than standard portable carpet cleaning equipment and offers over 240 degrees of STEAM and a high powered vacuum suction that will get the carpets dry quickly! King believes that if carpets dry fast they are less likely to re-soil. King of Steam’s Speed Dry System will actually get your carpets dry in just a few hours. This was targeted to make customers happier since no one likes walking on wet floors for days on end.
King also gives his customers 100% satisfaction guarantee and trains and certifies his technicians so you will always know you’re getting a cleaner that knows what he is doing. King was to be the best of the best in New York and understand how competitive it is but he knows little things like this will make your business stand out above the rest. King also has the safest cleaning agents that you can find since he is very family oriented and that’s part of the reason he also has a dog blog on his website as well as a dog Facebook page so he can offer his customers something fun and uplifting to start off their days.
King is going above and beyond in customer service and giving us all a reminder to treat our customers like family and this is why he Spotlight Cleaner of the week!